Item was lost by aus post,
email from aus post;
Hi adam,
Thanks for your patience while we looked into your missing parcel.
Case reference: 59292764
Tracking Number: WVJ507760001000931509
We've found no further traces of your parcel in our delivery network. It also hasn't been scanned at our Returned Mail Redistribution Centre, where we store undeliverable items and loose contents.
With all possible checks completed, we regret to advise that we can't locate your parcel. Your parcel is now considered lost.
We had hoped to give you a happier outcome today, and we're sorry that we couldn't.
What to do next
Please contact the sender of your parcel. Let them know your parcel is lost and ask for assistance with your order. You can share this email with them as confirmation of your lost parcel.
You should contact the sender because they are best placed to offer you a solution according to their policies. If the sender can't assist you, please let us know.
We sincerely apologise for any disappointment or inconvenience this may have caused you.
Kind regards,
Customer Services
Australia Post
Please contact me regarding compensation.
11 months ago
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