I am utterly dismayed and disheartened by the abysmal customer service experience I have encountered when attempting to reach your company. I recently purchased some parts from your website and, unfortunately, needed to confirm whether these were the right fit for my vehicle. I made multiple attempts to contact your customer service line but was met with nothing but frustration and disappointment. Upon calling your number, I was left on hold for an unacceptable amount of time, with no one bothering to attend to my call. The lack of any response and the extended waiting period clearly demonstrate a severe disregard for customer satisfaction and basic decency. As a consumer who entrusted your business with my hard-earned money, I expected a certain level of professionalism and courtesy. However, the blatant disregard for customer inquiries and the disregard for their time is simply inexcusable. It is evident that your company places little to no importance on customer care and satisfaction. This experience has not only tarnished my perception of your brand but has also left me with a bitter taste in my mouth. I sincerely hope that you take immediate action to rectify these grievous shortcomings and prioritize customer service as an integral aspect of your business operations. Rest assured, I will be sharing my unpleasant experience with others to ensure that they are aware of the lack of commitment your company demonstrates towards its patrons. This level of negligence and disrespect is not something that should be tolerated in any industry, and I expect swift and substantial improvements to prevent such occurrences in the future