This some of the correspondence that occurred after I received the 4 heater hoses and one hose was incorrect. I had trouble posting some of the screenshot and photos and it’s disappointing that I choose this company. I would look elsewhere and avoid this vendor First email I have just received the heater hose for my Vn v8 heater hose but when you look at the information on the hose you sent it refers to a VS V8 ( CH 1688 ) . When I did a search on your web page it indicates that this the hose as it refer to VN V 8 as per the snap shot taken for your web page When I took off my hose off the car it showed a Holden number 92038000 You can see the the two hoses are different On the cross references of the holden number it indicates that it’s a Makay CH2176 Can you please supply the correct hose Thank You Second email The hose I ordered was the one your webpage suggested and was for a VS as your supplier Makay labels it as a VS Commodore 1996 compared to a VN which is 1990.. There are two different numbers that your supplier Makay labels one for VN and a different one for VS . The hose that you suggest in you email photo shows a different to the hose to the one you have supplied me I’m not going to pay any shipping costs as this was not my fault as your webpage is misleading as it has suggested the incorrect hose I request you supply the correct hose and I will pay the cost if the hose you supply more expensive. If this cannot be resolved I will leave a review accordingly. Third email Both hoses you are referring to do not connect to the heater valve as they both connect to a straight joiner to the return hose see attachment below.. The hoses are different ln length and shape that is why the manufacturers/supplier has two different part numbers for VN and VS. You must understand that for me to send the hose back and to get me to pay the freight is not cost affective as it would be cheaper to purchase one from a shop The terminology is that you got me over a barrel My mistake was that I should have read the reviews on the company before I purchased from the company you work for I will be putting a review about this incident and I will try to post all I can to show the corresponded that has occurred and the readers can make up their own mind. I suggest that before you give any information make sure that it’s correct as this does help to show that you have some knowledge .