AVOID AUTONET - DO NOT USE AUTONET - AUTONET CUSTOMER SERVICE IS AWFUL Autonet are one of the most horrendous insurance companies I have had to deal with throughout my time in the automotive industry. I was informed by the very helpful SALES person, that I would have my no claims bonus honoured when I received it. I had told them about a claim that was awaiting to be struck out, as it was a fraudulent claim against me. When dealing with their customer 'DON'T' care department, the story is a little different. They have attempted to block any attempt I have tried, to refund the difference in premium, as agreed in the first instance. Their customer care team are at best terse, but usually just rude. I have a motor trade policy with their insurer, it has cost me over £1500, of which I am due 25% back. DO NOT USE THEM. AWFUL SERVICE! AVOID AUTONET AVOID AUTONET