I was buying a new van while keeping the previous van pending disposal. At no point did I get a clear answer about questions relating to the transfer of the no-claims discount if the old van was sold later and it was quite difficult to follow the details relating to "mirroring" insurance from my car and even after taking out the insurance I am non the wiser what the effect on the no claims will be if I sell the old van. As it is taking longer than expected it will incur an admin fee after 28 days and I get the impression don't bother. Hardly satifactory. Other wise the process was endlessly repetative and long winded involving more than one quote and being refused a policy because being retired as well as working was regarded as two occupations so we had to start all over again and twice refer to underwiters because a can of petrol carried was "hazardous substances". If it had not been for the fact I needed the insurance to complete the van purchase and it was simpler to pay another £50 than mess about elsewhere all over again I would have given up long before. The process seems farcical and trying to get cover for somebody to test drive the old van was impossible at a sensible price - again idiotic when you are simply trying to stay legal.