The initial price was great, but when I tried to change the car on the policy half-way through the year, they wanted to charge me an enormous sum (50% more than I'd paid initially for the year as a whole!) to do so, even though the new car was in a lower insurance band. So, I wanted to cancel the rest of the policy, but the administration fees to do so meant that instead of receiving back what should have been about £100 pro rata, I would have had to pay them about £20 instead!!! The manner in which the operators twisted everything around towards this conclusion was really tricky and obviously came from what seemed a dishonest company policy in general. One operator was really not a nice guy. Yes, their terms were in the small print, but they were very ambiguously written, of course. And just because they were there doesn't mean they don't have to be fair. Btw, Autonet don't underwrite insurance themselves - they are just an agency for other underwriters. In my view, they're here to make as many quick bucks as they can. I will certainly never use them again.
8 years ago
Autonet Insurance has a
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