I have purchased autonet car insurance policy over the phone, had great troubles then trying to email required documents as emails with attachments seem not to go through. I finally managed to send my documents over life chat option and after verifying them a person on life chat want to charge me 100 pounds because apparently the dates on my license don't match those in the policy . I have read the dates from my license to an advisor over the phone and there is no chance I have made mistake doing this and now they want another 100 on top of already big amount. The company is dishonest in my opinion and look hard for the ways to charge as much as possible in any possible way.