The form filling online was quite straightforward though in common with other companies offering van insurance there were insufficient choices of employment details so it was difficult to be precise in answering this question . The selections were limited & there was no place to enter the details oneself it had to be preselected from the lists. I think online forms should tell you immediately if you have entered the wrong thing like a date or description instead of taking you back to the beginning then you have to search for the error throughout the form .This is quite time consuming . Otherwise all my dealings so far with autonet have been very good especially the speed at which documents I sent in were processed & the speed of sending me my documents .