I signed up for continuous renewal by direct debit through my business account and received a letter a few weeks before my renewal was due to tell me that I need to do nothing as my insurance would automatically continue. I came home from holiday and never thought anything about it until I was doing paperwork and checked my business account a month later to find that no direct debit or payment to my insurance had been made! I called Autonet only to be told that my insurance had not been renewed and that I had been driving around for the last month with no cover! I was then told that the quote they had given me could no longer be offered and that my premium would come out at almost £200 more than the quote given. After some arguing my point that the failure to renew was not my fault and that it was solely the fault of Autonet they managed to get my premium down to only £70 more than the original renewal quote, they then made out they were doing me a favour by giving me this price! I would not recommend this company to anyone who has pride in their business, their failure to do what I thought I'd signed up to could have had disastrous consequences for my business!