After signing up for car insurance I registered on the AutoNet site as instructed and created a login/password. An email was then received with an activation link. On clicking on the activation link I logged in using my newly created details and was presented with someone else's customer's account where I could view their policies which is quite a nasty breach of the data protection act. I also had issue with a past claim that I had incorrectly dated when editing the details in Go-Compare that they could not resolve themselves and stated I needed to get it clarified by my old insurance company which wasn't helpful at all. This bumped up my premium by almost £50. After speaking to them on the phone on both issues I decided to cancel the insurance on the same day for which I was charged £25 as a cancellation fee. I feel like I've been completely ripped off despite the fact I highlighted a clear data protection problem they have with their IT systems which could land them with a large fine if reported to the ICO. On the bright side the people I spoke to were friendly and not rude at all but ultimately had their hands tied on what they could do. In the end I went with a different insurance company for a slightly higher cost.