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Brian Ashworth
Not happy . Got the quote for policy through MoneySupermarket site. (Problem 1) On the day of ringing to take policy - i forgot to ask to include protected no claims protection. A few days later when i tried to add on - it was either Molly or Sarah said they would ring Axa for extra £ figure quote & get back to me within 24 hours . She never did . When i rang again i was fobbed off . When having had the hassle of the (problem 2) below - i gave up. (Problem 2) MoneySupermarket site quote stated Legal Cover included. However when policy arrived - Legal cover was not included. When complained to Autonet- they stated you get a watered down type of legal cover - I stated this was misleading & threatened of complaining to Financial Services authority- They then made a "U" turn & included it. Their prices are the best - but are not without hidden tricks . Customer service cant compare with bigger companies. Sorry
8 years ago
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Autonet Insurance has a 4.5 average rating from 8,915 reviews

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