Not happy .
Got the quote for policy through MoneySupermarket site.
(Problem 1)
On the day of ringing to take policy - i forgot to ask to include protected no claims protection.
A few days later when i tried to add on - it was either Molly or Sarah said they would ring Axa for extra £ figure quote & get back to me within 24 hours .
She never did . When i rang again i was fobbed off .
When having had the hassle of the (problem 2) below - i gave up.
(Problem 2)
MoneySupermarket site quote stated Legal Cover included.
However when policy arrived - Legal cover was not included.
When complained to Autonet- they stated you get a watered down type of legal cover -
I stated this was misleading & threatened of complaining to Financial Services authority- They then made a "U" turn & included it.
Their prices are the best - but are not without hidden tricks .
Customer service cant compare with bigger companies.
Sorry
8 years ago
Autonet Insurance has a
4.5
average rating
from
8,915
reviews
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