Having waited over an hour to try to cancel my policy. I eventually managed to contact customer services on a different phone and this was answered within 10 minutes! I was told their department were not able to cancel my policy and I would have to wait in a long queue as cancellations were so busy. It was 7pm at night and they close at 8pm! I asked to speak to a manager and was told this was not possible. I am now on hold for cancellations again and have been on hold 40 minutes on premium rates....absolutely disgusted.
8 years ago
Autonet Insurance has a
4.5
average rating
from
8,915
reviews
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