Cancelled insurance Had van insurance, asked for my NCB (no claims bonus), emailed it through to them 4 times, confirmed address, have receipt of delivery. Recieved an email at 1.45pm on a saturday with an attachement, it was a letter dated the 13th (same day as recieving email) advising my insurance had been canceled that morning for no NCB. tried contacting them by live chat, got cut off twice, phoned them, got cut off whilst lady was looking into it, phoned back to get a message "sorry we are now closed" so I was stuck with my vehicle 150 miles from home with no insurance and no way to contact anybody. I am totally appauled