I've registered an online account and logged in, took pictures of my licence and got proof of my no claims. i tried to upload the details and it now won't let me log back in to give proof of the details needed I've even tried resetting my password (100% nothing i'm doing wrong). I've lived at my address for 14 years and never had a problem yet autonet say i'm not showing on their system as living there!? (strange!). Just to get what should be simple car insurance you need to go out of your way to prove more than you should have to: where you live and some vehicle check thing. Proof of NCD should be it. I've now got to phone up during work and get through to the wrong department to then get put through to the correct department as It's virtually impossible to get the number you need from their website.