Absolutely awful experience with Autonet. Directed to them from Compare the Market, with a quote of £1200. Checked on GoCompare, thinking I had put in the same details on both sites. GoCompare quote was cheaper, so went with that. I get an email from Autonet telling me that I need to call them. I didn't have time to do this until 7 days later. I call and they tell me there are two undeclared claims on the policy, so they have taken £2075.64 from my card along with a £14 handling fee! (these two claims had been declared on ComparetheMarket, not on GoCompare, I hadn't realised). I tell them to cancel the policy and I'm told they can find me a cheaper one, if I stay with Autonet, so I have to give them all my details again to check. I'm passed on to another dept. and have to give full details again, I've been on the phone for 30mins plus by now, quote comes in at £1400. I tell them that on ComparetheMarket I was seeing a quote for £1200, with everything declared. I'm told they can match it and put me on to the sales dept. I have to give all my details for a 3rd time, then have to hold while they check the details that I have given 3 times. After 10 mins on hold, they come back telling me that the underwriter won't accept any no claims from my other vehicle and the insurance will now cost £3500! I tell them to cancel the policy and am then passed back to another dept. They inform me that the refund will take 7-14 days to come through and the cancellation will cost me £80. So, after an hour of my life wasted on the phone, I have no insurance, I'm £2600 down for the next 7-14 days and still have to re-insure my van, whilst they hold my money! And all at a cost of £80. When asked if I wanted anything else at the end of the call, I said 'an apology for wasting my time would be nice'......I was met with silence. I will never make the mistake of using Autonet again. The very cheap policies they advertise, only exist if you fulfill all of the criteria their underwriters require. They don't however tell you what all of those requirements are until you've taken out the policy. They then look for a reason to charge you way in excess of the original quote. Do Not Use Autonet!