20 days after renewal the insurance I took my vehicle was off the road for renovation. I asked to cancel the policy and told that was absolutely fine. I then received a bill for £226, this is also after paying £45 on the direct debit payment. This would mean that 20 days insurance was being charged a staggering £271. I was never told about the huge fees I would have to pay when I cancelled the policy. After calling the company I was told they would halve the fees, this I took to mean they would cut the extortionate bill from £226 down to to £113, I was wrong, that just meant you would take off a paltry £35 or so from your £79 cancellation fee. Still leaving me paying £187 + the £45 I had already paid. I could have no doubt changed the vehicle insurance to an off-the-road insurance but that was never suggested by your representative, even though I told them it would be off the road for about 4 months. I am absolutely horrified that you charge these fees. I know you will say that a large portion is from the finance company but you sanction such ludicrous charges. You are after all, their client and could demand they act responsibly! I will make sure that no one I know ever uses your services, sadly it will make very little difference to your business. Your actions though have made a hell of a lot of difference to my finances. I will now not be able to get my vehicle back on the road within the a sensible timescale. Thanks!