Less than 24 hours with this car insurance firm and already completely regretting it. First they send me emails suggesting that I need to take action and provide proof of my no claims bonus or I may not be covered. Then they add £60 onto the quoted premium from CompareTheMarket because I had made a phonecall over 3 years ago regarding an accident that was not my fault, even though I did not make a claim. They already had information about a phonecall that I made over three years ago so why imply that I was not covered unless I provide proof of NCB? Then the documentation they sent me was incorrect since it did not state that I had selected to have a courtesy car and personal accident cover as part of my cover. £50 to cancel the policy even within the 14 day cooling off period is ridiculous. Will certainly not be renewing with these people in 12 months time