I just took this insurance few weeks ago. I found the broker whilst getting a confused.com quote. Before I made the insurance I tried to dig quite deeply in the Autonet website and see what are their fees and all I managed to find was a £7.50 fee and I naively felt lucky. Unfortunately once I did the insurance I was sent the contractual conditions and I could actually see there there are plenty of fees for changes, cancellations and so on which are all £39 plus. I truly hope I will go for a year of no claims as I am not impressed with the integrity. Also they don't record more than 9 years of NCB so I am interested to see at the end of it if my 12 years will become 9. I hope by next year in March my opinion will change but for now I am unhappy with them hiding the fees.