Given 14 days to send further details of ourselves Only to receive a cancellation notice 2days later which added that we now have 7 days??? Very misleading!! We are in our early sixties,clean licenses,no endorsement Now required to send sooooo many details online to them after having to log on with Gov department etc WORST Nobody answers the phone!!! Last call was waiting 14 minutes And far too many buttons to press around about15 options Wasted 30 plus minutes of my life !! Eventually got thru on a number found /recommended on this site Nice enough young lady But!!! Put on hold for far too long again I assume they heard as I started shouting hello hello!! She then answered and said she would need more time!!!!!!! I suggested that I would like her to contact me via our two mobile numbers or our e/mail which they hold on our file Let’s see???? Terrible Service up to now!