Appalling correspondence. Kept receiving emails from them requesting additional information AFTER initial policy form was filled out. More than once, from more than one email address which apparently you either couldn't send to, or wouldn't get a response from. Despite sending the information required, time and again they kept emailing me for yet more information, yet adding more charges for this and that. Oh and always saying if not they will cancel the policy within 3 days, then 7 days, then 3 more... Had a mind to cancel but coincidentally it was the 15th day today so just outside the cool down period...... The cover is not just for myself so have resigned to stick with this company's policy. It would have been far, far better if they had just made a list of what they required from me, so that I could provide it in one go, instead of all this back-and-forth, back-and-forth and adding abit more money here and there. Things got somewhat cleared up but only by phone. That's if you can get through during office hours, not what is advertised on google. Cheaper is not always better.