Green Card Documents
I will not be using these guys again after contacting them for the last 17 + consecutive days. I have yet to receive my Green Card documents that I have requested enabling me to drive in Europe. I have been advised and assured that I would receive my documents every day, obviously just fobbing me off. Each call lasts a minimum of 30 minutes, time that I do not have to waste! I would hate to think what anyone would do if they had a more complexed query or if you are of the older generation. I would think this would be disastrous. They are quick to take your money and that is about it. The call handlers are all nice to talk too, however your enquiry doesn't go any further. Poor customer service. Be very careful people. Here is my experience:
I won't bore you with all the details but basically if you require a Greencard from Autonet who are the broker for PUCKA Insurance, PUCKA will not send you the green card direct, they will send it to Autonet for them to forward on to you, apparently! They will not send you it in the post, they will send it to you only via email. It is apparently sent to you on white paper which you then need to source your own green paper (no big deal, but inconvenient) to print off as this is required in Europe.
4 years ago
Autonet Insurance has a
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