Despite my having emailed over both mine and my husbands drivers licences and vehicle documents a letter was received stating that policy would be cancelled as all documents had not been submitted ‘ A Copy of an online driving record in full pages view for all drivers ‘ This is totally new to me , nerves heard of it , I thought this is what I had already sent them NO explanation in the email or correspondence what so ever was given as to how one could obtain or upload ‘an online driving record ‘ I have really been treated unfairly here be warned With this company , now I have a black mark against my name with an Insurance policy being cancelled and unable to insure my car . I raised a complaint on the 30/03/20 still waiting to hear back and their telephone line constantly engaged