Do not use!! Given the current economic crisis and job losses we are currently seeing Autonet insurance are morally not on the compass. I agreed a price on insurance through a third party comparison site. I declared no claims that were my fault in the last 5 years. Autonet counted a claim whereby someone crashed into my car when parked outside school 18months ago this claim was clearly not my fault and the 3rd party ins paid for repairs. But Autonet now want an extra £218 or £69 cancellation fee talk about daylight robbery. £218 extra at a time when I've just been furloughed money is tight solicitors are closed to get proof the 3rd party accepted liability. Only to be told tough, it is what it is. No extra time so you can contact your solicitor who is working from home and staff are short due to the current crisis, no I can see what has happened I'll look into it, Horrendous customer service. Bad attitude. Do not use!!