DO NOT BUY. AWFUL CUSTOMER SERVICE.
Ordered a Black Timeless Classic Face from AVANTWOOD. When I received it, the watch face was misprinted. Per the companies refund and return policy - I reached out first to negotiate a return. It took DAYS for the company to respond - I sent the non-custom watch back using the return address they specified using USPS and paying for shipping (even though their policy states that they would pay for shipping for any defective watches). When they did respond, I was informed that I had sent the watch to the wrong address - which was the exact address they had on their website in their return policy to send returns - and they would not be able to find or refund the watch. When I have attempted to continue dialogue - they have ghosted me. Choose a different company to purchase a watch.
1 year ago
Avant Wood has a
4.5
average rating
from
366
reviews
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