I had a problem with an order recently and I was concerned about the treatment I would receive after reading the most recent reviews on this site. However, everything was resolved quickly and efficiently and I wouldn't hesitate to recommend the company. My issue was with the printing on some t-shirts. The t-shirts were picked up from my home at no cost to myself and returned to Awesome Merchandise where customer service confirmed the printing error and sent out replacement shirts in a timely manner. You really couldn't ask for more than that. I cannot speak for anyone else of course, but I am happy with the service I received and will be using the company again.