We have been dealing with AWIN for a number of years, prior to 2 years ago we never had any major issues and always found them helpful. As time has gone on it appears they have outsourced everything and we have had terrible problems with accounts and payments not being matched up to our invoices resulting in a reduction in our stats as this then causes payments to our affiliates to be made late despite our payments being on time. In addition to this you can never speak to anyone and emails go completely unanswered. There is no telephone number. It almost seems like only bots respond to anything. This company is no longer fit for purpose and you join the AWIN programs at your own peril. We have recently received a notification that they are increasing their share of the commissions without any discussion and guess what every email has gone unanswered and we can't call anyone.