DISAPPOINTMENT IS NOT THE WORD I attempted to transfer a considerable sum from the UK to Australia. I've just relocated and did not want to use my British credit/debit card to make purchases (including Christmas presents!) due to the obvious financial drawbacks. I was heartened by the statement on Azimo's website; "most of our foreign transfers take one working day". Dear reader, do not be fooled! I created an account and completed all the necessary steps to action the transfer. This took ten minutes. Two days of obsessively checking my Australian bank account later, I eventually received an email from Azimo advising that my Australian bank had declined the transfer as my postcode was missing from the beneficiary profile (bearing in mind that the foreign transfer 'experts' Azimo do not request a beneficiary postcode when setting up the transfer). I was then asked to set up a new transfer (with postcode details included), and advised that Azimo would relocate the funds for a second transfer attempt. I did not have to pay a second time, however Azimo did see fit to deduct a further £2.99 for a re-processing 'admin fee'. What exactly these admin fees are funding I do not know, but it certainly isn't staff training - all correspondence I received seemed to be a copy-and-paste job. Well the staff can copy and paste away if I receive my funds in a timely manner, I thought. My hopes were to be dashed. Over 24 hours later, I received another email entitled: "your transfer has been cancelled". Once my heart had finished sinking I managed to read that "your transfer was declined again"; and also that "we are currently working on fixing this issue that is affecting transfers to Australia (and other countries) and we should expect it during the month of January". This begs a few questions: did my bank refuse the transfer, or is there a technical issue on Azimo's end? If the latter, why was this information not readily available on their website? At the very least why was I not made aware of this when Azimo requested that I set up a second transfer? My helpful friend signed off with "Meanwhile have a nice day!", choosing to forget that people who don't buy their partners Christmas presents do not have a nice day, or indeed a nice week. Moral of the story: don't bother. Azimo suck ASS-imo. So ends this Yuletide tale of woe. Off to a better provider I go.