Disgusting experience. Money taken from my account, yet recipient never got it. I investigated and it was due to a wrong name spelling. Yet on stupid azimo app, everything is hunky-dorey! Totally idiotic concept of not been able to actually talk to someone (digital company), so you are waiting for these schmucks to answer you (whenever that might be!!!). 6 days in waiting - nothing so far, from text on the app, saying they will look into my query according to their priority (what???). 1 more day of waiting and I will be reporting this "company" to financial ombudsman. People, stay clear from azimo! There are other decent companies - Transferwise, Remitli, Opal Transer. Check the rates and time. These are normal ones with HUMANS answering phone if you need them!