B&Q Huddersfied must be the most incompetent branch in the uk, ran by a joker called Matt, who fails to understand the uk Vocabulary, " per customer means customer not household, Check with your Head office Matt, your in the retail business the idea is to sell the stock not hoard it. And as for the stores slow speed to process a refund (4 days). Even the company head office could not try to understand the policy of this Branch. If manager Matt does not get the big heave ho in the next few weeks I will be more shocked than all those at head office. Personally I would not even trust him with collecting trollies in the car park