Yesterday my husband and I went into B and Q in Worksop and were extremely satisfied with the service. We were in the Plant Department and wondering what "125 litres when filled" meant when a member of staff explained to us. We were then trying to decide whether the begonias in the large pots would successfully plant out as they were in flower and again he gave us advice, also pointing out the fresher of the begonias. He then offered to lift the compost into the trolley for my husband. We were also viewing the table lamps, not intending to buy, but spotted something that suited our requirements. I was very surprised and happy having been able to buy a lamp and all the other purchases within about 5 minutes from home. At the checkout, the assistant asked if we would like help with the compost into the car and no sooner said than done a young fellow appeared and lifted our purchases into the car. The young lady also asked if we would be prepared to write a review to let them know "How they had done today!" It is also pleasing to see that B & Q are still employing all ages of staff – the gentleman in the Gardening Department being older. Well done B and Q. It was a very pleasing experience.