I visited your kitchen section today in Southend. No base units on shelves in three sizes I wanted. Found 3 staff sitting on computers where I couldn’t enter as all sealed off. Asked one of them (a young lady with blond hair) If she could help me. Very reluctantly said ok, in a tone that made me regret asking for help. Proceeded to the section in question and realised there were no sizes of units that we required. Said can’t get any down from top as machines all broken. I asked when more would be available... don’t know. ‘How do I buy them then?’ I asked... ‘Can’t help you, I don’t know!’ Her attitude was so rude and totally ruined my experience. I drove to Wickes in Rayleigh and obtained everything I needed but very helpful staff! Never again will I shop in B&Q Southend. Rude is not the word! Thanks for ruining my day with your sticking attitude!