B&Q does not care about disabled people. I ordered a kitchen from B&Q to be delivered. I was told when ordering as i am disabled the delivery drivers would deliver the products into my bungalow. the day of the delivery the driver was rude and said that he doesn't care how disabled i am he won't bring the kitchen into the bungalow. i have to take it in myself. He could see i am disabled but didn't care and was very rude. Contacting B&Q they just kept stating it is kerb side only, even though i was told they would bring it in. Basically if you are disabled and unable to carry the heavy kitchen parts in yourself, they won't help you. They take your money and then don't care, basically B&Q doesn't care about the disabled.