Refund or credit note.... utter rubbish. Refused a credit note on goods that are b and q own brand! Customer service staff who think it’s funny to be rude and arrogant! After waiting 15 minutes to be seen by lady at Torquay customer services she said she would only give me 20 minutes max to deal with a refund. Utter disgrace and your company will now lose the £15k I spend annually on project materials! Good riddance b and q.
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