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Mr C Lawrence
We recently had a new kitchen installed and to be honest it has been the worst experience from start to finish. Apparently the installer was their best fitter in the south. Wow I would hate to think what others have suffered. It started with the wrong plan being used then half of the parts were missing. The cupboards are not all level, the doors now are not straight. The kick board underneath the cupboards has a half inch gap all the way along on the top so you don't see it - I only found out when I had to lay on the floor to find something. The list of jobs to do to correct the mistakes is rediculous - we received £250 compensation when I found 6 jobs to do. I'm not a builder but with a lot if time off sick I've now counted 14 different areas to fix. So many short cuts taken by their best fitter need redoing. I recently had an electrician fix extra lighting and he was appalled by the quality of the electrical work completed by the b&q fitter. He also commented that the plinth directly below the main 3m length of cupboards is not level either. He could see the work completed overall was not of a good quality. Well it looks like I have a few weeks of work to fix the kitchen which is appalling since we paid £10,700 - surprising that I will not be recommending your company to anyone else
3 years ago
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B&Q has a 2.2 average rating from 2,543 reviews

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