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Paulina
Ordered the kitchen with 6 months advance, didn't get yet my delivery as promised for 18th February, my team started kitchen already and waiting now for delivery, everything had to be moved as delay, and I don't know if I get all parts after reading all those reviews. Customer service dreadful, everyone provide different information, no understanding for stressful situation, no emphaty at all. Manager has no idea about Customer service level, can't even properly write an email. The worse experience ever. I don't know even how that company survive on a market with such a many errors 😑
2 years ago
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B&Q has a 2.2 average rating from 2,543 reviews

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