My elderly mum has just had a delivery from DX of heavy items from B&Q 5 minutes ago. My mum was in the bungalow, they knocked on the door & before she could answer within seconds of the knock, the delivery driver left the items outside on the drive & my mum watched them drive off leaving her to carry the items which are over 3 meters long into the bungalow. I’ve just had her in the phone in tears. They didn’t hang around for her to check the items were correct or for a signature. They literally had to drop them in through the front door & I’d of gone round later to carry them were they’re going. Unprofessional !!!😡 The sales people have been great, it’s just unfortunate about the delivery service.
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