Avoid this store at all costs! Ordered some fencing to be delivered, the day came and went with no delivery occurring, customer services totally unable to help and just advised we called the store. Phoned several times and it just rang off, then on hold for 40 mins before we managed to get a redelivery for a week later! And you can probably guess what happened, not show again and so back on the merry go round of phone calls to be told by some poor person on admin that she has to deal with angry none delivery phone calls all day, she told me they had not even put our stuff on the van, demanded money back and they even managed to stuff that up only refunding us the price of goods not delivery. Will are trying to raise an official complaint as we are out of pocket due to having to cancel a handy man twice to to fit the new fence but all customer services do is tell us someone from Sutton will call us back, and a week later, no one has called. Utterly disgraceful service!