1) I ordered 3 sheets mdf, a bit of timber, hinges and screws 2) Delivery was separated which was awkward as I'm a tradesman working out of my local area. Screws and hinges would come a day later. 3) Asked if it could come same day-told I was in luck as slot had opened up. 4) Screws and hinges arrived, badly packaged (screws coming out of plastic bag) and no mdf or timber. 5) Constant ringing customer support assuring me someone would call me. No one has at all. 6) Now Saturday (order scheduled Thursday) without knowing when it's coming. Support won't give me the hub telephone number, nor the courier, ("they won't reply to you" I'm told) Support assure me my case is escalated but it means nothing-not had 1 phone call. Had to ring myself more than a dozen times. Tradeperson, losing money and time plus in limbo! Still waiting!