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Kristina Sadauske
Bought a Kitchen from B&Q Speke store back in January, delivery date was end of April.Kitchen arrived and half of the units/parts was missing or contained items from completely different ranges!!! Up to now I have had to visit the store 21 times myself to return(items that we never ordered but received) exchange as received different measurements or from other ranges... And I even had to cancel my worktop purchase as they couldn't even give me an estimate delivery date for it after 4monts of waiting! Now I can't even remember how many times we have had to re order with the waiting time within 1-2 month's (due to stock issues) and I have had to book off work to be at home waiting for delivery to arrive only to be told that "I'm sorry they are not coming today, but don't worry we will re-book"! Since JANUARY we have no oven or gas and cabinets are still missing! Took my money that's about all they did been left waiting for six months so far just being lied to everytime, how can they sell item's if they haven't got them in stock for 6 months??? I am extremely frustrated, dissapointed and annoyed , not the kind of eperiance I was anticipating from a national brand!
2 years ago
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B&Q has a 2.2 average rating from 2,543 reviews

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