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Sam Delaney
If I could leave 0 stars I would. Absolutey disgraceful and inept delivery service. After being told only this morning, my delivery day, that actually i would be required to take another day off another week to receive the 2nd half of my order, I’ve waited for 6 hours past my estimated delivery time before calling up wondering where the product was. Only to be told they forgot to load it!! After being told so many times, including a phone call yesterday evening, that I HAD to be at home to receive delivery today. Genuinely disgraceful. Will never EVER order from this company of incompetant personel again, and I would advise the same to whoever has the misfortune to stumble upon anything they deem decent on their web pages. Do not be fooled by their big high street name. Pay a little extra and be looked after by someone like John Lewis instead. For info, it was not a small order either, but thousands of pounds worth.
2 years ago
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B&Q has a 2.2 average rating from 2,543 reviews

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