An absolute disgrace of a company! Wish i had taken out a finance plan with Wicks instead to renovate my home. Half the items were out of stock so i had to choose something else. Customer service team were incompetent and don't provide any help at all! When we experienced delays with the flooring (which was actually paid for and not on Finance unlike our bathroom furniture) they told us that it will be delivered the next day - the flooring did not arrive the next day! We called them again and same thing, they said it will be delivered today. Everyone in the customer service team will tell you what you want to hear but cannot actually solve an issue. They don't offer any incentive to their customers either for all the inconvenience they caused us after spending literally thousands of pounds with them! Never shopping with these morons again! Train your staff!