The Greenwich branch is a disgrace in terms of customers service. Called for a bathroom design and was asked to come u without appointment. On getting there, I spent 2hours before one of the bathroom design specialist came forward to attend to me. But wait a minute that was my thought. Actually she came forward to let me know that they are all busy and can’t attend to me anymore. One of the staff asked I send her an email with my inspiration and I gave her all my measurements. Sent her an email and since then have sent a follow up email and have called the shop severally and they kept saying the a specialist will call me in a few hours. It’s been 2 days yet nothing. You would think they don’t care about the sale. I honestly regret opting for b and q. Next time I will do all to avoid them.