We use B&Q a lot for various items. We always find the staff more than willing to help when needed. We generally find the staff in our local B&Q friendly and approachable. The prices are reasonable, we like the fact that we are sent regular money off vouchers to use. On the few occasions we have had to return items there has never been an issue and the money has been refunded within days. We would recommend B&Q to anyone who is thinking of doing any DIY in their home. As we feel they will receive a friendly and helpful service at a reasonably priced cost
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