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Anonymous
I ordered an internal door to be delivered on 24/1 having been advised of a 2 hour delivery time slot. The time slot was earlier than advised and the door delivered was the wrong one.I contacted you and was advised that a replacement door would be sent out but I would have to wait another 6 days. I Advised this was unacceptable, but was told there was nothing to be done.I asked to speak to a Manager and was told Steph would phone within 4 hours,this was 1pm,it is now 8.15pm,still no phone call.You have my money,and I consider this breach of contract as you have not fulfilled the order.Pleas reply
2 years ago
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