The cover of our garden furniture blew away and left the chairs and table exposed to the elements. We bought it in B&Q Athlone and went on spec on 3rd. January 2023 to see if they had a replacement cover. We knew this was a long chance since it was not the season for garden furniture. We met Louise one of your assistants and explained our problem. We were able to give her a description of the item. She looked up her hand held computer and told us there was one somewhere in the store. She got an idea of its location and with the aid of a mobile ladder this wonderful lady spent 20 minutes looking through shelves three levels from the floor. She was successful with the help of another assistant. Louise could have told us that it was not the season for these items and left it at that. However she was determined to help us and i can only say this lady went way and beyond what I was expecting. Well done Louise and well done B&Q.
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