I have been a customer for over 30 years, I will no longer be a customer after todays experience. I went for a new kitchen light fitting and a number of different light bulbs. I confirmed with staff at the paint department there were no members of staff on at the electrical fittings department, despite going to the order point and ringing for assistance as per the directions and waiting 15 minutes with staff walking past and just ignoring me. There were absolutely no staff with any knowledge of the light fittings / bulbs to assist at Crownhill, Plymouth today 22/1/24. I will use other electrical outlets in the future, it was an absolute disgrace. The review gets a single star as there is no way to give it a minus star