2 reviews on trust pilot. Another review I ordered goods for delivery 23rd January. The next day they cancelled one of the two items ordered. But you dont get your delivery charge of £6 refunded, even though they cancelled. So I cancelled the 2nd item. I gave been waiting from 26th January to 2nd February for a refund, I have asked for delivery charge refund. They have now told me 3 to 5 working days for refunds. Funny that when I first requested refunds on 26th January. A point to make, if you dont ask for the delivery refunding you dont get it. Nice little earner b&q.