Unhappy with the Louth branch visit; I usually pick up paint for jobs there without needing ID to use my trade card that I have had 20 plus. Surprisingly, they insisted on photo ID this time, though I was there just yesterday without the request. If I can't use my trade card easily, I'll consider going back to MKM due to this disappointing service. If the ID policy is consistent, it should apply to all stores at all times; however, I would not be thrilled about carrying ID just to by paint at work everyday. Manager was no help at all needs to train all staff the same. Maybe even train the manager to run the store correct and consistent.
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