I have been waiting since June for my compensation regarding a shower panel that literally whilst my husband was inside.apart from a cut foot no damage to him. I then had to pay for a new panel to be installed which BQreplaced.i then had to pay £180.00 to have it fitted . I have phoned , emailed an unbelievable amount of times and have been fobbed off every single time.apparently it has been elevated three time to god knows who as nobody has ever contacted me although I’m told they would.I could have milked this by saying he was badly injured but I didn’t .all I want is the price for the fitting nothing else Lesley palazzo ref 8007874848