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Anonymous
Ordered something for home delivery on a DIY project. The guidance meant I ordered too much which isn’t normally not an issue. Went to return the unused item which they wanted to charge me £50 admin fee to return it. Then claimed I could not return it to a store as over 30kg when it was 15kg. It’s expected on any project you should make sure you have enough. Nothing special order or a batch item - just a regular item. Never again will just use a local supplier next time.
4 weeks ago
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B&Q has a 2.2 average rating from 2,548 reviews

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